Yuno Energy, Launched in 2023, Reaches Over 80,000 Customers with App-Based Service
Yuno Energy, founded in 2023 by Cathal Fay, has gained over 80,000 customers by offering an innovative app-based energy management system. It provides predictive billing and usage insights, helping users control costs and avoid bill shock. The company also emphasizes strong customer service and a positive work environment.
Yuno Energy, launched in 2023 by Irish energy entrepreneur Cathal Fay, has attracted over 80,000 new customers by focusing on app-based energy management and customer service. The company offers features like predictive billing, usage insights, and flexible payment options to prevent surprise bills.
The idea for Yuno Energy emerged from the 2022 energy crisis, which highlighted a lack of consumer awareness regarding energy costs and limited interaction options with suppliers. Fay aimed to address these issues by providing a digital-first offering, similar to challenger brands in personal banking, but backed by a Dublin-based support team.
The Yuno Energy app allows customers to track real-time usage, identify "vampire energy" from standby appliances, and receive personalized monthly bill predictions based on historical data. This visibility helps users adjust consumption, reduce costs, and manage payments. The company has been recognized as a top 10 best workplace in Ireland and a best workplace for women, reflecting its focus on a supportive environment for staff.