CCPC Finds Potential Breaches in 80 Inspections Across Six Counties
The CCPC found potential consumer law breaches in 80 unannounced inspections across six counties, covering various businesses. Issues included inaccurate pricing and misleading practices, though many retailers complied. The CCPC will pursue enforcement, with Chairperson Brian McHugh advocating for direct fining powers.
The Competition and Consumer Protection Commission (CCPC) identified potential breaches of consumer law during 80 unannounced inspections of businesses in six counties. These inspections, some prompted by helpline complaints, covered diverse sectors like gift shops, pubs, supermarkets, and clothing retailers.
Potential breaches included inaccurate price displays, failure to show hallmarking notices, and misleading commercial practices. Despite this, the CCPC noted strong compliance among many retailers. Inspections focused on key tourist locations ahead of the summer season, ensuring transparent pricing and fair practices. Fourteen inspections occurred in Dublin, 16 in Kilkenny, 13 in Galway, 16 in Kerry (Dingle, Kenmare), and 21 across Wexford and Waterford (Tramore).
Businesses found in breach must take corrective action, with enforcement teams assisting compliance. Further inspections will occur, and continued breaches may lead to enforcement action, including prosecution. CCPC Chairperson Brian McHugh stated the commission will support businesses but will take action against traders who deliberately deceive consumers. McHugh also highlighted the need for direct fining powers to issue significant penalties.
The CCPC recently prosecuted Quills Woollen Market in Kerry for misleading consumers about product origin and Brown Thomas Arnotts for breaking sales pricing laws. These follow successful cases last year against Tesco, Boots, Lifestyle Sports, DID Electrical, and Rathwood. Consumers can report suspected breaches via the CCPC's National Consumer Helpline (01 402 5555) or email (ask@ccpc.ie).